Frequently Asked Questions
Plastic Collection
Each Ocean Bottle bought funds the collection of 11.368 kg of ocean-bound plastic.
This is the equivalent in weight to 1,000 plastic bottles. We often represent the amount of plastic we collect in a number of bottles, because we find it's the easiest way for people to visualise it.
Ocean-bound plastic is defined as mismanaged plastic waste (or MMPW) that ends up along coastlines and in rivers and waterways within towns, cities and rural areas. We focus on waterways and rivers to collect plastic before it enters the ocean because it's much more efficient than collecting plastic once it's in the ocean or washed up on beaches.
We work with 3 Plastic Collection Partners on a global scale, in areas where plastic pollution is worst.
We collect all types of plastic and always ensure it is recovered and reprocessed in as efficient and socially beneficial a way as possible. That said, it’s important to note that not all plastic is valued equally, so sometimes the process of selling and distributing certain types of plastic takes longer. We are able to fund collection of hard-to-recycle and non-recyclable plastics (such as films and sweet wrappers). Hard-to-recycle plastics are either recycled in an open loop and used in new applications or they’re sorted with non-recyclable plastic for co-processing, a recovery process utilising plastic to create energy. Based on our partners’ information, we estimate that to date, roughly 75% of the plastic we fund the collection off is mechanically recycled, and about 25% ends up being co-processed.
For more information on the plastic collection we do and why we do it, visit our impact page here.
Warranty
Your Ocean Bottle will come with a 10 year warranty. The warranty is valid for 10 years from point of purchase and covers manufacturing defects and parts that have been accidentally broken. Find out more here.
Returns and refunds
We make our products with you in mind so we hope you love them as much as we do. Returns and exchanges are available up to 30 days after delivery. Read our Returns and refunds policy here for further details.
What is an Ocean Bottle made of?
Made with a minimum 67% recycled materials our Ocean Bottles are made from recycled stainless steel, BPA-free plastic, silicone rubber and ocean-bound plastic. All materials are recyclable.
Are the Ocean Bottles insulated?
We all want our reusables to keep our cold drinks cold and our hot drinks hot and the Ocean Bottles do just that.🧊🔥
Each Ocean Bottle is equipped with hot and cold stainless steel vacuum insulation, making it an insulated bottle. For further information on how the insulation works read our blog post here.
Where are Ocean Bottle products made?
The Ocean Bottle was developed with K8 in Oslo, Norway. The recycled ocean-bound plastic it's made from is shipped from the Philippines, and the bottles are made in Shanghai.
How will my Ocean Bottle be packaged? What materials is the packaging made from?
Our packaging is made from 100% recycled material. It's plastic-free, fully recyclable, and designed to have the gentlest possible impact on the environment.
Delivery
We deliver to most countries using tracked and signed methods. UK delivery is 2-3 days, Europe delivery takes between 3-6 days and the rest of the world between 5 to 9 days. Delivery to the US is typically within 2-3 working days. Delivery costs are calculated at checkout. Note: customs and local tax for international orders may be charged separately, and are not included in the delivery costs.
Reviews
We are proud to have a rating of 4.7* on Trustpilot. Read what our customers are saying about us here.
Engraving
You can engrave a maximum of 12 characters
The engraving will be capitalised
It will sit at the bottom of your bottle
For more information on our engraving service see here.
Recycling recommendations
We want your Ocean Bottle to last you a lifetime. That’s why we champion durability in our design, as well as offering a 10 year warranty on all of our products,
meaning we’ll replace defective or broken parts for free, always. If your bottle does reach the end of its life, we have created these simple sheets to ensure you recycle in the best way possible. Click here to see.
